Maybe you knew about the MIA feature, maybe you didn’t. In version 5.5, the K1000 took the MIA tab and simplified it! Making it easier than ever to locate and remediate missing machines by a view option in the computer inventory listing.
But you want more right? We do too- when machines are MIA for a specified length of time, you can configure MIA to remove them from inventory. This reduces eliminates the need to delete retire/lost/reimaged/obsolete machines individually. By removing them from the inventory module you also reclaim K1000 node licenses.
Pro Tip: While MIA can automate cleanup, many of our trainers recommend using automatic reporting to alert an asset manager or IT staff member that machines have not checked in for 30-90 days. We’d use that report to determine why something is missing. If it’s expected we can ignore or manually remediate; If it’s not expected we can correct it- is it a lost or stolen machine? Is it a damaged agent? Is it something more impactful like a quarantine or user behavior? We might then let MIA automate the cleanup a reasonable number of days past that reporting/remediation window. In any case- we love automation (maybe more than you do!), but when it comes to keeping in touch with our devices, many of us are more interested in why something is missing than the fact that it is missing.
